Take help of a reliable collection agency to collect unpaid debts
Monday, October 18th, 2010Author: Robin Williams
When consumers are not paying their bills, creditors may take help of collection agencies to make them repay the debt. However, debtors need not worry. If it is a reputable agency, it will not resort to any unfair mean to collect the debt. If the debtors are facing financial hardship, the collection agency will communicate it to the creditor and the creditor may agree for debt settlements. In this way, they help debtors pay off bills and also save creditors from losing all their money.
Types of collection agencies and how they work
A collection agency helps creditors get back their amount when the debtors are unable to repay them on time. Typically, an agency gets paid a fee or/and a certain percentage of the total amount owed after they successfully collect it. There are various types of collection agencies. These are:
• First party agency: A first party collection agency is a subsidiary of the creditor that owns the debt. As they are a part of the financial institution that extended consumers credit, they try to maintain a good customer relationship and generally do not resort to unfair means for collection of debt. Creditors normally involve first party agencies for collection and if they are unable to collect, then the account is passed to a third party agency.
• Third party agency: A third party collection agency is a separate company that help creditors collect the debts. They take a percentage of the debt amount that they successfully collect. They earn only when they collect money from debtors. Unlike the first party agencies, these agencies are subject to the provisions of the Fair Debt Collection Practices Act (FDCPA) of 1977.
• Debt buyers: There is also another type of agencies known as debt buyers who buy debts from creditors by paying a fraction of the value of the debt and pursue the debtors for collecting the outstanding debt amount in full.
When creditors ask their subsidiary agency to collect the debt or assign collection to a second party agency, they must check the service background of the company. As the agency will represent you while communicating with debtors, they must follow proper work ethics. Though their main aim is to collect the debt amount, but they should not harass or threaten consumers. Assigning debts to a reliable collection agency is very important for creditors to maintain good public relations.